Receive timely and accurate technical support on every project from Pecora's dedicated Technical Service professionals. Our broad range of services include:
- Real-time help desk services
- Product recommendations
- Application advice
- Firestopping Engineering Judgement (application form)
- A variety of testing services are available including adhesion, compatibility and stain testing . Please submit sufficient representative substrate samples for all of the testing required with the testing form. From the date of receipt of samples the following time frames are required for accurate testing:
- Adhesion Testing: 15-20 days
- Stain Testing: 30 days
- Compatilibilty Testing: 30 days
To help with the submittal process, refer to our Submittals Made Easy section.
Contact us and let us help you with your project
Technical Service: 1-800-523-6688
Roy Cannon
Technical Service Director
cell: 215-485-2343
cannonr@pecora.com
Glen Murphy
Technical Service Representative
cell: 267-816-7720
murphyg@pecora.com
Michael Murphy
Technical Service Representative
cell: 215-586-1077
murphym@pecora.com
Michael Ellis
Technical Service Representative
ellism@pecora.com
Routine Services
Knowledgeable experts are available to answer your waterproofing and restoration questions 24/7. Our team develops solutions specifically for your new construction or restoration project. Technical Services offers the following Routine Services:
- Technical Services Help Desk -- available 24/7
- Product Recommendations
- Application Solutions
- Lab Testing: ASTM compliant adhesion, compatibility, and stain testing
- Structural Glazing and Weather seal Drawing Reviews
- Submittals Made Easy – the documents you need in one location
- Product Test Reports, Performance Certifications, LEED Certification, and Sample Warranties
- Warranty Administration
- Project site visits
- Sales and Technical presentations / AIA accredited
- Product Training
- Sales Aids -- Color Chips, Joint Samples
