Customer Service
Service That Exceeds All Expectations
At Pecora, we value our customers and treat them as the most important members of our team. Our customer service group has excellent interpersonal skills, prompt responsiveness, and a customer-centric attitude and focus. We always aim to build strong relationships and partnerships with our customers.
Contact your Pecora Customer Service Representative
Sandy Fetterman
Ken Troegler
Phone: 800-355-8817, ext. 7501
Fax: 215-721-0286
Email: troeglerk@pecora.com
Hours: 8:00 AM – 4:30 PM EST
Regional Coverage: CT, DE, ME, MA, MI, NH, NJ (South), NY (except NYC & LI), PA, RI, VT, Window and Door OEMs
Rick Gehlhaus
Phone: 800-355-8817, ext. 7540
Fax: 215-721-0286
Email: gehlhausf@pecora.com
Hours: 7:00 AM – 3:30 PM EST
Regional Coverage: DC, MD, NJ (North), NY (NYC & LI), NC, SC, VA
John Wisienski
Phone: 800-355-8817, ext. 7524
Fax: 215-721-0286
Email: wisienskij@pecora.com
Hours: 8:00 AM – 4:30 PM EST
Regional Coverage: AL, AR, FL, GA, IL, IN, IA, KS, KY, LA, MN, MS, MO, NE, ND, OH, SD, TN, WV, WI
Marion Motz
Phone: 800-355-8817, ext. 7541
Fax: 215-721-0286
Email: motzm@pecora.com
Hours: 8:00 AM – 4:30PM EST
Regional Coverage: AZ, CA, NV, HI, TX, OK, LA, CO, UT, WY, NM, ID, MD, Pacific Northwest, WA, OR, ID, MT, Western Canada