Customer Service

Service That Exceeds All Expectations

At Pecora, we value our customers and treat them as the most important members of our team. Our customer service group has excellent interpersonal skills, prompt responsiveness, and a customer-centric attitude and focus. We always aim to build strong relationships and partnerships with our customers.

Contact your Pecora Customer Service Representative

Rick Gehlhaus

Phone: 800-355-881, ext. 7540

Fax: 215-721-0286

Email: gehlhausf@pecora.com

Hours: 7:00 AM – 3:30 PM EST

Regional Coverage: DC, MD, NJ (North), NY (NYC & LI),NC, SC, VA

Ken Troegler

Phone: 800-355-8817, ext. 7501

Fax: 215-721-0286

Email: troeglerk@pecora.com 

Hours: 8:00 AM – 4:30 PM EST

Regional Coverage: CT, DE, ME, MA, MI, NH, NJ (South), NY (except NYC & LI), PA, RI, VT, Window and Door OEMs

John Wisienski

Phone: 800-355-8817, ext. 7524

Fax: 215-721-0286

Email: wisienskij@pecora.com

Hours: 8:00 AM – 4:30 PM EST

Regional Coverage: AL, AR, FL, GA, IL, IN, IA, KS, KY, LA, MN, MS, MO, NE, ND, OH, SD, TN, WV, WI

Kathy Greway

Customer Service Representative

Phone: 215-799-7541

Fax: 215-721-0286

Email: greywayk@pecora.com

Hours: 8:00 AM – 5:00 PM EST

Regional Coverage: AZ, CA, NV, HI, TX, OK, LA, CO, UT, WY, NM, ID, MD, Pacific Northwest, WA, OR, ID, MT, Western Canada